Returns & Refund Policy
Guarantee
Just Custom Printing stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 14 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.
Just Custom Printing products are made with the best quality materials possible using our state-of-the-art printing equipment.
Just Custom Printing takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
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Errors in user-selected options such as product type, size and/or color.
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Change of mind.
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Delayed delivery of Goods.
Returns
To return a Just Custom Printing Item: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at help@justcustomprinting.com and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
What can be returned: Most of the items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: No returns will be accepted after 14 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in new condition to be eligible for return. Customized items cannot be returned unless it is deemed defective on arrival, in which case you must contact our customer support team within 2 business days of receiving your package.
Returns: must be made within 14 days of receipt of purchase. Just Custom Printing reserves the right to determine whether or not to replace or refund your purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid for by the returnee. We do not reimburse shipping charges. We highly recommend that you return your item(s) via registered or trackable post. Just Custom Printing cannot and will not accept liability for items lost or damaged in postage/transit.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
Just Custom Printing – Returns
162 Knoch Road
Saxonburg, PA 16056
U.S.A.
Here at JustCustomPrinting.com we are passionate about creating unique designs for not only our t-shirts, but all of our products. These include the kind of t-shirts that your mama tried to warn you about as well as the rest of our products.
We are dedicated to ensuring that your visit here is a delightful one that you will happily share with others. We want nothing more than for you to be completely satisfied with your visit.
Contact Us
If you would like to share your experience, good or bad, we’d love to hear from you. If you would like to Contact Us, please click the link below.
